Eric was the tech who came fix my garage door that kept going up and down. He explained exactly what he was going to do, told me how long it would take, replaced the outside remote with one that matched the lift device by brand so it would be in sync and work more reliably. Job well done.
Fran Langberg
10/16/2024
Jorge came to assess the situation and found that the garage door was not installed properly hence why we had issues. Jorge was very professional and knowledgeable and promised to come back when the replacement doors come in and do a proper job like it should have been. Precision is a customer first company and I love how they take care of their customers.
Dionne B.
10/03/2024
Precision Garage Door of Eastern Shore Maryland is awesome!!! I called and explained what was wrong with our garage door and Willow sent a technician (Trevor Kalista) to our address within an hour and a half!! Trevor had conducted an inspection and and gave me several proposals to choose from and I picked the one I thought was feasible and ON SITE within minutes after choosing, Trevor had replaced the motor, springs, safety eyes, berings, interior opener switch and exterior code pad. Trevor was very informative and professional, kind and respectful. Trevor is a true asset to the Precision Garage Door team. This writer highly recommends this company.
AOUSCHE THE DUDE
10/02/2024
Precision Garage Door of Eastern Shore Maryland is awesome!!! I called and explained what was wrong with our garage door and Willow sent a technician (Trevor Kalista) to our address within an hour and a half!! Trevor had conducted an inspection and gave me several proposals to choose from and I picked the one I thought was feasible and ON SITE within minutes after choosing, Trevor had replaced the motor, springs, safety eyes, berings, interior opener switch and exterior code pad. Trevor was very informative and professional, kind and respectful. Trevor is a true asset to the Precision Garage Door team. This writer highly recommends this company.
Aousche T.
10/02/2024
My husband & I are extremely pleased with the quick. efficient service we received. Our technician Richard was courteous and forthright when explaining what needed to be done. It was an emergency repair and they were at our home within hours to repair our garage door. We will definitely use them again & request Richard!
Tamara Kelly
09/25/2024
Matt Taylor was exceptional. He called to let me know when he would arrive. He quickly diagnosed our problem. He clearly explained our options regarding replacing our 20 yr old garage door opener. He was professional, installed our new Genie opener and explained everything we needed to know about how to use the unit. I highly recommend Precision Garage Door of Delaware and the Eastern Shore.
james gates
09/24/2024
I forget the persons name I spoke to on the phone but she was great in setting up my appointment. Trevor was a total professional in every aspect of my experience today. As a business owner I am always considering the full experience. Trevor contacted me to let me know an estimated arrival time which I appreciated, he arrived a little before that which was great. He diagnosed the problem quickly and then provided me with a number of options and was very thorough explaining to me exactly what was going on and then preformed the job efficiently and cleanly. Then wrapped everything up making sure I knew how to use my new system. Great job! Made me a customer that will always go back to them whenever I have the need. Thanks everyone! In this day and age where we deal with challenges in quality of work and difficulty staffing this team at Precision Garage Door is doing something really right.
Brad Mogan
09/16/2024
The technician, Taylor was prompt, informative, friendly, and competent. He had our garage door seals replaced within minutes, explaining what he was doing as he worked. He is clearly very skilled, and also was happy to answer questions we had regarding door maintenance. From start to finish our experience with Precision was great. They are efficient and honest, something not seen often enough!
William Corse
09/07/2024
I tried to open my garage door around 8 am on a Wednesday & realized that the motor went up, so I called a company just 3 miles from my house & they told me that a technician can be out on the following Thursday which was 8 days later. So, I called Precision & told them my problem and they said a technician would be out today between 12-2 I said great. My technician was Andrew McCluskey & he called me to let me know that he was on his way be there around 12-12:30. He was very Professional checking everything, gave me an estimate on the cost of the repairs & the work would be completed today. He explained all parts that he was going to replace & his work was very neat. I HIGHLY recommend Precision Garage Door, and I am spreading the fantastic news to ALL. THANKS AGAIN Precision & Andrew
Richard Valentini
08/22/2024
Andrew was extremely professional, polite and friendly. he diagnosed the issue quickly, made the repairs and tested the door manually and with the opener to verify everything worked correctly. Extremely happy with our service and technician. Would definitely use Precision Garage Door again if needed.
Trisha S.
08/20/2024