Service scheduling was easy and repair was made promptly. Appreciated the inspection, estimate and repair were all done in the same visit. Less than 2 hours for everything. Our spring was broken, so we had 2 new ones installed. Technician also had a replacement for the missing light cover we didn't know was missing. He added a light bulb and now, our garage opener is better than ever. Friendly, professional technician. Highly recommend.
Susan Warthen
08/12/2024
Wow! Just want to say thank you for the quick, efficient and professional service and correction of the installation of our garage doors. Precision was on time, on point, correcting our doors opening and closing correctly. Eric was super nice knowledgeable and answered all of our questions. Thank you for the great service! Will definitely recommend this company to anyone who is looking for a reputable and no nonsense garage door company!
Eriberto Gonzalez
08/06/2024
Taylor from the Delaware and Eastern Shore office was absolutely fantastic. Polite, on time, communicated the problem, solution and time it would take to repair. He was customer oriented and I felt he was completely transparent to what my options were. No pressure to upsell and just wanted to help with the solution. I would definitely recommend him.
Jeff Gloede
07/30/2024
Our garage door broke and they were able to come out and fix it the next day within a few hours! Our tech, Taylor, explained the issues with our old system clearly and helped us to find a solution that fit our needs. Our new garage motor is beyond helpful (and whisper quiet compared to the old one!), great install job, and was done neatly and in a timely manner. We would 1000% recommend for repair or maintenance.
Eleanor Knight
07/20/2024
Second time using Precision. They came out last night (Saturday) at 7:30 which was amazing in itself and with no extra charge for weekend service. We were having trouble getting the remotes, keypads and inside control panels for two doors to work. The directions on the key pad and YouTube seemed easy, but the more we tried the worse we made the problem. I decided to call Precision. Eric came within three hours and immediately diagnosed and fixed the problem and then asked if we wanted to download the app to our phones so we could control the doors from anywhere. Eric, was friendly, professional and very efficient.
Michael B.
07/14/2024
I was very pleasantly surprised by my experience with Precision Overhead Door Service. A spring on our garage door broke so I called the company that had done the initial installation. I was kicked to voicemail to "leave a message". Since I wanted to get this repaired ASAP as our door wouldn't open I searched on-line and saw Precision. They offered the ability to book an appointment on their website and they had one available that same morning between 10 and noon. So I grabbed it and received an immediate confirmation. An hour later I received a phone call from Precision to notify me that the technician was running a little behind and would arrive closer to 12:30. Wow! They actually called to let me know! Take notice Comcast and Dish Network! Then I received another call from the technician Trevor to let me know he was on the way and he gave me his estimated time of arrival. Trevor was extremely polite and proceeded to inspect our door and show me the things that needed to be done. He then provided me with a couple of estimates with an explanation of each and after I made a choice he went to work. He was very efficient, had all the necessary parts on his truck and was finished quickly. I was very impressed with his overall professionalism and the quality of the work he did. I would highly recommend this company to anyone in need of garage door installation or repair!
Pierre Genvert
07/02/2024