Very quick and well done... Called in the morning with a garage door that would no longer function (Original garage door and workings from my home built in ~1955!). Jorge Creech arrived promptly at 11 am (I called to request service around 8:30 when my garage door was stuck open). He provided 2 options (new door and workings vs rebuilding the existing workings on my current garage door)... I went with the rebuild and by 1 pm had a fully operational garage door again - running smoothly. Thank you for the prompt and friendly service!
Paul Russell
02/19/2024
Precision Garage Door was wonderful - we had a poor experience with another local company before consulting with Precision and the difference in their customer service was like night and day. Mike was our sales person, he came out and gave us all the information we needed to make an informed decision about the right garage door for us. Andrew did our installation and did a fantastic job with efficiency and communication. Would absolutely recommend this company to anyone in the market for a new garage door!
Caroline Farrell
02/13/2024
Upon arrival, Mr Taylor Bartow evaluated the situation and explained the problem. He prepared and explained three repair options . After my asking a series of questions, I chose the middle option. Mr Bartow gave me a estimated completion time and proceeded to make the repairs. I was pleased with Mr Bartow professional manner and the time spent explaining the work scope.
James Hamilton
02/07/2024
Honestly, one of the best experiences dealing with a service. One phone call scheduled, showed up when they said.Tech was personal and honest . Knocked out the work quick. Went over the features, test the install and made sure I was satisfied. Great experience, Thank you!
Matt Langeluttig
01/27/2024
The technician Matthew T. arrived promptly (same day appointment within an hour of us calling). The Precision Door Co. has provided us with incredible service for each visit. Matt was knowledgeful, courteous and helped to educate us with some preventive maintenance tips and product suggestions. We would highly recommend this company.
Dave S.
01/17/2024
Had my garage door get stuck open. Broken cables and other issues. I was able to get an appointment for noon same day. Matthew Taylor is the technician that showed up. Very professional, personable and respectful. Gave me a variety of options with pros and cons. 100% recommend both Matthew and Precision Garage door.
Cory Bloodsworth
01/12/2024
Today a technician (Taylor) came to my home to repair a problem and also to tune up my garage door. He called 20 minutes prior to our scheduled appointment and arrive on time. He was very professional and gave me accurate information on the different options I had. He completed all the work we agreed upon quickly and professionally. Before leaving he made sure I understood what was done and how to operate/program the new garage door open. I would recommend Precision Garage Door very highly.
Ronald Estremera
12/28/2023
Our technician, Dylan Younger, arrived on time, was very courteous, well organized, and installed our new garage door. I have dealt with three technicians (as well as the main office for scheduling) and everyone has been great to work with. I would recommend them to anyone.
Robert Lowe (TheRcLSR)
12/20/2023
When I came from work on Monday 12/18 I found one of my garage doors cable broken. That evening I contacted Precision Garage Door and received a text message back the same evening . The next morning 12/19 recived a text message with picture of Taylor Bartow stating theTaylor is on his way to check and repair the garage doors. A short time later Taylor called and gave me a ETA and at 9:30 am Taylor was at my home. Taylor was much more then great. He was a great person to speak with and fully explained everything he was and needed to do and he also fully listened to my concerns. Instead of rushing the job Taylor took the extra time to make sure everything was done right. Then he took more time to explain the door opener and the new touch pad. The only thing I can really and truely say is that do not see to many people now a day who will take pretty much a full work day to ensure a job is done right and the customer is fully briefed on what was done and how to operate the new equipment like Taylor Bartow did for the wife and I today Tuesday 12/19. Thank you Taylor and Precision Garage Door for the communications during the repair job. Thank you Jim
Jim Kay
12/19/2023
I called Precision Garage Door on a Saturday because my garage door spring broke. I was very impressed that they said they could come out Monday. I made the appointment on my day off that Wednesday. The technician came out and provided me with several options from a quick fix all the way to a new door. None of the options were unreasonably priced. I wanted a new door so he gave me several options. He was not pushy at all. He said the door would be in about 4-6 weeks. From the time I contracted with them to the day of installation was about 5 weeks. On the day of installation, I was contacted by Dylan Younger. He was very polite and told me about what time he would be there. He showed up on time. He did a great job doing the installation. He took it upon himself to fix the wall mounted garage door opener that has never worked since I owned the house. That initiative was very impressive. I have been extremely pleased with the entire process from the first phone call to the installation. I would highly recommend Precision Garage Doors to anyone.
Teresa Adams
09/30/2023
I called Precision Garage Door on a Saturday because my garage door spring broke. I was very impressed that they said they could come out Monday. I made the appointment on my day off that Wednesday. The technician came out and provided me with several options from a quick fix all the way to a new door. None of the options were unreasonably priced. I wanted a new door so he gave me several options. He was not pushy at all. He said the door would be in about 4-6 weeks. From the time I contracted with them to the day of installation was about 5 weeks. On the day of installation, I was contacted by Dylan Younger. He was very polite and told me about what time he would be there. He showed up on time. He did a great job doing the installation. He took it upon himself to fix the wall mounted garage door opener that has never worked since I owned the house. That initiative was very impressive. I have been extremely pleased with the entire process from the first phone call to the installation. I would highly recommend Precision Garage Doors to anyone.
Teresa Rink Adams
09/30/2023
I called Precision Garage Door on a Saturday because my garage door spring broke. I was very impressed that they said they could come out Monday. I made the appointment on my day off that Wednesday. The technician came out and provided me with several options from a quick fix all the way to a new door. None of the options were unreasonably priced. I wanted a new door so he gave me several options. He was not pushy at all. He said the door would be in about 4-6 weeks. From the time I contracted with them to the day of installation was about 5 weeks. On the day of installation, I was contacted by Dylan Younger. He was very polite and told me about what time he would be there. He showed up on time. He did a great job doing the installation. He took it upon himself to fix the wall mounted garage door opener that has never worked since I owned the house. That initiative was very impressive. I have been extremely pleased with the entire process from the first phone call to the installation. I would highly recommend Precision Garage Doors to anyone.
Teresa A.
09/29/2023
The spring on our garage door broke on a Thursday evening. We called Precision and they were able to send a technician to replace the springs the next day. Taylor arrived within the time frame we were given. He was friendly, knowledgeable and polite. I can't say enough good things about this experience.
Carol Stoecker
09/22/2023
Jorge was exceptional! Professional. Polite. Experienced. Honest. Day 1: Jorge came to St Michaels to assess the broken garage door situation [ closed 1 of 3 garage doors on the open hatch back of an SUV and broke the spring, disabled the door]. Day 2. Jorge & his assistant (who was awesome but I have unfortunately forgotten his name). Jorge explained the situation and suggested options very concisely. After consideration the decision was to update all 3 doors due to a dangerous older spring mechanism. They spent most of the day installing the necessary equipment. After the job was complete they took considerable time to demonstrate the new working system and to explain how to keep everything in perfect working condition. They offered to come back anytime should there be any issue. I highly recommend Precision Garage Door of Eastern Shore. They answered on a weekend, offered emergency service on a Sunday (for an additional charge), arrived promptly as scheduled the next day, suggested options for repair, performed the work efficiently and professionally ... +++And Jorge & co-worker were awesome! Thank you!
Carrie Mock
09/12/2023